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IndustryArena Forum > MetalWorking Machines > Fadal > Need help with your Fadal?
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  1. #1
    Join Date
    Sep 2009
    Posts
    181

    Need help with your Fadal?

    A brief history:

    I worked at Fadal as an engineer for over 23 years. When service technicians were unable to fix problems out in the field, I was called to go out and fix the problem. In 23 years, I have never left a machine down in the field (thank God).

    Since the Fadal plant closed earlier last year, I have started my own company repairing and selling parts, as well as rebuilding and servicing machines.

    As a courtesy to all CNC Zone members, I offer free technical support over the phone and through email. Even if you have limited technical knowledge, most of the time I can help you diagnose your issue by walking you through it.

    I don't always have the time to sit here and type up a response but I do when I get the chance.

    I am not restricted M-F 9-5 as most companies are. I understand some of you operate your machines at night and have deadlines to meet. Feel free to give me a call anytime at my office (818) 678-9456. You can also reach me on my cell (818) 625-9948. I am often up late/early on the phone with clients overseas.

    If you are located in southern California, feel free to drop by my shop. I'm located down the street from where the old Fadal plant was in Chatsworth, California.

    Thank you! :wave:

    -Koshy
    Need help with your Fadal? Send me a message or visit www.TheFadalParts.com. We have over 25 years of experience at Fadal and offer FREE TECHNICAL SUPPORT OVER THE PHONE!

  2. #2
    Join Date
    Sep 2006
    Posts
    83
    Koshy helped me solve an issue with one of our Fadals. He was extremely knowledgeable and helpful. When he offers up troubleshooting advice, do what I did and call him.
    Thanks again Koshy!

  3. #3
    Join Date
    Sep 2009
    Posts
    181
    Quote Originally Posted by 5th-axis View Post
    Koshy helped me solve an issue with one of our Fadals. He was extremely knowledgeable and helpful. When he offers up troubleshooting advice, do what I did and call him.
    Thanks again Koshy!
    No problem!
    Need help with your Fadal? Send me a message or visit www.TheFadalParts.com. We have over 25 years of experience at Fadal and offer FREE TECHNICAL SUPPORT OVER THE PHONE!

  4. #4
    Join Date
    Mar 2008
    Posts
    126

    I think you'll be getting a call from me tomorrow.

  5. #5
    Join Date
    Feb 2010
    Posts
    0

    I need help, please call me

    My name is Wade and my # is 704-369-9537. I have a question about the 32MP. If you could help please give me a call.

  6. #6
    Join Date
    Mar 2006
    Posts
    127
    Quote Originally Posted by williambrandon View Post
    My name is Wade and my # is 704-369-9537. I have a question about the 32MP. If you could help please give me a call.
    So, lemme get this straight: an engineer offers to help you, for free, and you want him to pay for the call, too?

  7. #7
    Join Date
    Mar 2008
    Posts
    126

    I was wondering the same thing. takes a bit of nerve but,some have plenty. (nuts)(wedge):nono:

  8. #8
    Join Date
    Sep 2009
    Posts
    181
    Quote Originally Posted by Drassk View Post
    So, lemme get this straight: an engineer offers to help you, for free, and you want him to pay for the call, too?
    It's free either way...good thing I have unlimited minutes on my shop phone.
    Need help with your Fadal? Send me a message or visit www.TheFadalParts.com. We have over 25 years of experience at Fadal and offer FREE TECHNICAL SUPPORT OVER THE PHONE!

  9. #9

    Re: I need help, please call me

    Sir,

    Shoot me an email with the problems you are having and very likely we can help. [email protected].

    FadalCNC.com Tech Support

  10. #10
    Join Date
    Nov 2006
    Posts
    14
    Hi Koshy,
    Can you get any updates for the infimatic control . You came here and serviced my machine once in buffalo n.y. Mag Technology said they would have to send a service rep. out to do it. windows based why can't I just download it. Do have some intermittent glitches . turn off and restart goes away.
    Joe

  11. #11
    Join Date
    Feb 2010
    Posts
    0

    6030 sick

    Im getting error #17 on my x axis. had the problem before and fadal tech came out and borrowed a pencil cleaned something (think the tach and machine recovered. I s this something I can do as I neeed machine desperately today!!! Second question is for Koshy, do you do sevice calls to south Gate near 105 and 710 freeways and do you have time tomarrow AM or today?

  12. #12
    Join Date
    Mar 2006
    Posts
    127
    If an axis makes sort of a 'bububububububub' sound when it's moving, that's the 'tach is dirty' sound (or at least the 'tach has something wrong with it' sound).

    Sometimes you can get rid of it by putting some ethanol on a Q-tip and cleaning the tach. I set the machine to move back and forth at 50IPM or so, so that the tach's spinning relatively slowly.

    Ideally you'd take everything apart and clean it up really good to stop it from happening again soon, but sometimes you don't have the option of a day of downtime to clean a motor.

    (feel free to note if I'm wrong here, iess...I'm not an expert on this stuff, just a guy who keeps his Fadal running!)

  13. #13
    Join Date
    Sep 2009
    Posts
    181
    Quote Originally Posted by Drassk View Post
    If an axis makes sort of a 'bububububububub' sound when it's moving, that's the 'tach is dirty' sound (or at least the 'tach has something wrong with it' sound).

    Sometimes you can get rid of it by putting some ethanol on a Q-tip and cleaning the tach. I set the machine to move back and forth at 50IPM or so, so that the tach's spinning relatively slowly.

    Ideally you'd take everything apart and clean it up really good to stop it from happening again soon, but sometimes you don't have the option of a day of downtime to clean a motor.

    (feel free to note if I'm wrong here, iess...I'm not an expert on this stuff, just a guy who keeps his Fadal running!)
    Cleaning the tach does fix the problem but eventually it comes to a point where you need to change the brush.
    Need help with your Fadal? Send me a message or visit www.TheFadalParts.com. We have over 25 years of experience at Fadal and offer FREE TECHNICAL SUPPORT OVER THE PHONE!

  14. #14
    Join Date
    May 2008
    Posts
    37
    I am looking for someone who can answer questions related to programming utilizing macros and subprograms. Would you be my man and if not could you point to someone who can. I actually came to the Chatsworth plant for my Operator Training and worked with Able Santana. Any chance you would know how to reach him?

    Thanks

  15. #15
    Join Date
    Apr 2006
    Posts
    3206
    Quote Originally Posted by keystone76 View Post
    I am looking for someone who can answer questions related to programming utilizing macros and subprograms. Would you be my man and if not could you point to someone who can. I actually came to the Chatsworth plant for my Operator Training and worked with Able Santana. Any chance you would know how to reach him?

    Thanks
    Fadal put out a supplement on macros, which I have a copy of. It's not scanned yet, so hopefully someone here has an "e"-copy they could email you, or maybe post here. It has examples and is very helpful.
    Both Neil and Able were always very helpful to me in the past.

    .... Btw, in the Fadal User Manual Section 18 you'll find a dedicated treatise on macros...PM me if you can't find a copy.

  16. #16
    Join Date
    Sep 2009
    Posts
    33
    Give Douglas Salguero a call at 818-727-2100. He has been the senior applications engineer for Fadal for 20+ years and would love to help.
    Pat Grantz
    Director of Operations - PowerInterface iMPACTiq

  17. #17
    Join Date
    Sep 2009
    Posts
    181
    Quote Originally Posted by comtooldale View Post
    Im getting error #17 on my x axis. had the problem before and fadal tech came out and borrowed a pencil cleaned something (think the tach and machine recovered. I s this something I can do as I neeed machine desperately today!!! Second question is for Koshy, do you do sevice calls to south Gate near 105 and 710 freeways and do you have time tomarrow AM or today?
    Glad to help with your machine today...let me know if you need anything else!
    Need help with your Fadal? Send me a message or visit www.TheFadalParts.com. We have over 25 years of experience at Fadal and offer FREE TECHNICAL SUPPORT OVER THE PHONE!

  18. #18
    Join Date
    Jun 2005
    Posts
    12
    I have a 4020a and when I power down the machine at night the z axis slowly falls down...any ideas as to what is causing this??

  19. #19
    Join Date
    Jun 2009
    Posts
    20
    YOUR Z AXIS DRIFTING DOWN AFTER POWER DOWN IS A SURE SIGN THAT THE Z AXIS GIBBS ARE NOT IN ADJUSTMENT - I BELIEVE A VMC 4020A HAS LINIER RAILS ON X + Y AXIS, BUT THE Z AXIS IS BOX WAYS - A QUICK CHECK IS JOG THE Z AXIS DOWN AS LOW AS POSSIBLE AND LOOK AT IT'S BOX WAYS FRONT SURFACES - DOES THERE APPEAR TO BE A HEAVY LUBE OIL PRESENCE - IF YOU SEE THIS CONDITION THE GIBBS ARE NOT ADJUSTED PROPERLY THERE SHOULD BE ONLY A VERY SHEEN LOOK AS THE LUBE IS BEING WIPED AWAY - CAUTION IF YOU DECIDE TO ADJUST THE GIBBS BE CAREFUL NOT TO OVERTIGHTEN THEM - A EASY WAY IS TO CHECK YOUR BACKLASH BEFORE ADJUSTMENT AND AFTER - IF THE BACKLASH HAS INCREASED ALOT MAKE SURE THAT THE Z ZERVO DOES NOT TO START TO WARM UP - IF SO BACK THEM OFF - AFTER YOUR DONE DO A MDI Z MOVE Z-5. G0 AND RIGHT AFTER IT STARTS TO MOVE HIT YOUR E-STOP, YOUR Z AXIS SHOULD NOT DRIFT MORE THAN A INCH FURTHER

  20. #20
    Join Date
    Sep 2009
    Posts
    181
    Quote Originally Posted by cnctech View Post
    I have a 4020a and when I power down the machine at night the z axis slowly falls down...any ideas as to what is causing this??
    Call me at the shop at 818 678 9456 tomorrow...there are a few things that could be the problem.
    Need help with your Fadal? Send me a message or visit www.TheFadalParts.com. We have over 25 years of experience at Fadal and offer FREE TECHNICAL SUPPORT OVER THE PHONE!

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