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  1. #1
    Join Date
    Jun 2017
    Posts
    119

    THC Random communication error.

    Hi.

    I am running the THC and when I am cutting I get random Communication errors - E-1.

    It is very unreliable.

    I have tried swapping both optic fibre cables but it does not help.

    It can cut for a few min then E-1. Then it randomly works again without me doing anything.

  2. #2
    Join Date
    Jun 2017
    Posts
    119

    Re: THC Random communication error.

    Hello?

  3. #3
    Join Date
    Mar 2017
    Posts
    1295

    Re: THC Random communication error.

    Main causes for E-1 error are:
    1. User did not remove protection from end of optical cable.
    2. Both devices are mounted next to each other. One should be on directly in/on plasma machine, other one in control box/cabinet.
    3. Power supply for sensor is from control box. This means long cables. Sensor device needs its own power supply with shortest possible wires.

  4. #4
    Join Date
    Jun 2017
    Posts
    119

    Re: THC Random communication error.

    Quote Originally Posted by PlanetCNC View Post
    Main causes for E-1 error are:
    1. User did not remove protection from end of optical cable.
    2. Both devices are mounted next to each other. One should be on directly in/on plasma machine, other one in control box/cabinet.
    3. Power supply for sensor is from control box. This means long cables. Sensor device needs its own power supply with shortest possible wires.

    1. The protection is removed. Otherwise you would not be able to put it in in the first place. '
    I have tried both cables. The machine is cutting THC is working and suddenly I get E-1. Then it continues cutting for a while and it disappears and works as normal again.
    This is happening very a lot.

    2. I am using 50:1 signal.

    3. Power supply for sensor is close with short cables.

  5. #5
    Join Date
    Mar 2017
    Posts
    1295

    Re: THC Random communication error.

    Without more information and photos it is impossible to help.

    Did you solve test mode problems? What was wrong?

  6. #6
    Join Date
    Jun 2017
    Posts
    119

    Re: THC Random communication error.

    Quote Originally Posted by PlanetCNC View Post
    Without more information and photos it is impossible to help.

    Did you solve test mode problems? What was wrong?
    What information do you need? I'm not sure how photos will help? It would just show voltage on the thc and then E-1?


    I answered that in the other thread. I tried asking you about this new problem but you didn't respond so I made a new thread.

  7. #7
    Join Date
    Jun 2017
    Posts
    119

    Re: THC Random communication error.

    Hello? What information do you need?

  8. #8
    Join Date
    Mar 2017
    Posts
    1295

    Re: THC Random communication error.

    I need to see how you integrated this sensor, how it is connected,...
    It is only way to spot, what you did wrong.
    How can you expect any help without providing ALL possible information.

  9. #9
    Join Date
    Jun 2017
    Posts
    119

    Re: THC Random communication error.

    Quote Originally Posted by PlanetCNC View Post
    I need to see how you integrated this sensor, how it is connected,...
    It is only way to spot, what you did wrong.
    How can you expect any help without providing ALL possible information.
    You have allready seen how it is connected?

    Can you specify what photos you need?

    The sensor works, it regulates up and down as it should but I get random E-1 messages. That comes and goes.

    Which means there is something wrong with optical cable. When this E-1 message appears there is nothing I can do to get it to go away. I have tried switching optical cables. I have also tried to wiggle the cables in the slot to see if there is anything wrong with the port.



    Can I just ask why you decided to opt for the optical cable instead of just hardwiring like the proma thc 150?

  10. #10
    Join Date
    Jun 2017
    Posts
    119

    Re: THC Random communication error.

    Quote Originally Posted by MrEmo View Post
    You have allready seen how it is connected?

    Can you specify what photos you need?

    The sensor works, it regulates up and down as it should but I get random E-1 messages. That comes and goes.

    Which means there is something wrong with optical cable. When this E-1 message appears there is nothing I can do to get it to go away. I have tried switching optical cables. I have also tried to wiggle the cables in the slot to see if there is anything wrong with the port.



    Can I just ask why you decided to opt for the optical cable instead of just hardwiring like the proma thc 150?

    What do you need?

  11. #11
    Join Date
    Jun 2017
    Posts
    119
    Quote Originally Posted by MrEmo View Post
    What do you need?
    Your THC is still not working like it should.

    Random comm errors to no avail.

  12. #12
    Join Date
    Mar 2017
    Posts
    1295

    Re: THC Random communication error.

    That is because it is not installed like it should be.

    Why are you complicating this? Just take a camera and take 10-20 photos of your installation. Use different angles and zoom.
    From this we will get rough idea what you've done and perhaps even a solution.

  13. #13
    Join Date
    Jun 2017
    Posts
    119

    Re: THC Random communication error.

    I will take photos.

    But you are not answering my questions.

    I am trying to tell you that it works and the Z axis moves up and down, signals are ok etc. But I get random communication errors. How is that due to how it is connected to the MK3 board?

    If I wiggle the optical cable when the E-1 is present it goes away. And then it randomly comes back again.

    It even goes away by itself if you do not touch anything.

  14. #14
    Join Date
    Jun 2017
    Posts
    119

    Re: THC Random communication error.

    Pictures.
    Attached Thumbnails Attached Thumbnails 202390681_321902122869527_6004799480040959121_n.jpg   203532466_1448225468854878_2803191164949656400_n.jpg   203852435_240312260872842_3164248122362748330_n.jpg   204380086_2986651904988004_3694820463916890163_n.jpg  

    204534508_160415052743970_8621376809032796633_n.jpg   205003420_844031106214894_603798189062384866_n.jpg   205008674_2673450526288785_515087263906874302_n.jpg   206801265_202123271788140_3468525951909367697_n.jpg  


  15. #15
    Join Date
    Jun 2017
    Posts
    119
    Do you have what you need?

  16. #16
    Join Date
    Mar 2017
    Posts
    1295

    Re: THC Random communication error.

    Looks like you are powering both THC devices with same power supply?

  17. #17
    Join Date
    Jun 2017
    Posts
    119
    Quote Originally Posted by PlanetCNC View Post
    Looks like you are powering both THC devices with same power supply?
    One is 230v AC so that would not work very well with your hardware.

    So no they are from different sources just like in the manual.

  18. #18
    Join Date
    Aug 2009
    Posts
    1567

    Re: THC Random communication error.

    ...no harm intended but, someone has to say it...your bird nest wiring is a mess. Bad grounding would be the first place look for problems.

  19. #19
    Join Date
    Jun 2017
    Posts
    119

    Re: THC Random communication error.

    No issues with grounding. I have ran this table like this for 4 years with no problems. I have used a Proma THC SD for that time aswell and it has worked flawlessly.

    I only opted for this THC since I was in the lookout for a pendant for my table. Seeing Planet CNC offered a wireless one I thought I would pickup a new THC aswell.

  20. #20
    Join Date
    Jun 2017
    Posts
    119

    Re: THC Random communication error.

    Problem is now fixed! I bought a Proma THC 150 and wired it exactly as the Planet CNC THC. And it is working flawlessly! Should have bought that in the first place.

    I have now cut 4 1250x1250 plates with not one hiccup due to the THC.

    I will be posting a review of the customer support and the Planet CNC THC on youtube when I get the time.

    And for the Planet CNC THC that is going in the recycling bin.

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