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IndustryArena Forum > Machine Controllers Software and Solutions > PlanetCNC > "There is a problem accessing settings file." on startup (OSX 11.7.1)
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  1. #1
    Join Date
    Nov 2019
    Posts
    42

    "There is a problem accessing settings file." on startup (OSX 11.7.1)

    When I start PlanetCNC on MacOS, I get a dialogue stating "There is a problem accessing settings file." . I followed the instructions for installing found at https://www.cnczone.com/forums/attac...0&d=1574429542 (and the Readme.txt file with the installer). I have done the chmod file permissions for the entire folder. I have tried placing the PlanetCNC folder in the applications folder as well as the Documents folder. As a result of this issue PlanetCNC will not save any settings, so it is non-functional at this point.

    Any ideas on what could be causing this?



    OS: Big Sur (11.7.1)
    Used install instructions found at: https://www.cnczone.com/forums/plane...ml#post2337148
    Read through Mac Thread at: https://www.cnczone.com/forums/plane...oftware-3.html

  2. #2
    Join Date
    Nov 2019
    Posts
    42

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    Not sure if this helps, but I have observed this exact same behavior on a second Mac with OSX 10.13.6 High Sierra. Not sure what else to try to resolve this.

  3. #3
    Join Date
    Aug 2013
    Posts
    20

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    Quote Originally Posted by 5Carbides View Post
    Not sure if this helps, but I have observed this exact same behavior on a second Mac with OSX 10.13.6 High Sierra. Not sure what else to try to resolve this.
    I have been having this exact trouble for over 1 year- the last version that work with regards to "unable to find settings" was versions 2023.06.20...

    Have you found a solution ??

    thx
    jkurtis

  4. #4
    Join Date
    Aug 2013
    Posts
    20

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    I note that in the Package Contents, version newer than 2023.06.20 cannot make a Profiles folder... I suspect this is a root cause of the problem... I cannot manually make one and copy/past my profile into the folder- does not work....

  5. #5
    Join Date
    Nov 2019
    Posts
    42

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    No solution. I am still observing the same issues originally reported November 2013 in post #1 https://www.cnczone.com/forums/plane...ml#post2561932 .

    Every few months I still dust off the Mac and give it a try, hoping I missed some basic thing in the install instructions.


    The older Mac I have been try this on:
    - Hardware: iMac 8.1 (2008)
    - OSX: 10.13.6

    The newer Mac I have been trying this on:
    - Hardware: Macbook Pro (2018)
    - OSX: 11.7.1


    Things I have tried include:
    - Placing the PlanetCNC app in the applications folder.
    - Placing the PlanetCNC app in the applicable Users/username/Documents folder.
    - Placing the PlanetCNC app in the root folder.
    - Creating a user name the exact same as the username in the Installation instructions (User "PlanetCNC").
    - CHMod 777 -R the application's folder as instructed.
    - CHMod 777 -R the folder PARENT folder of the application's folder.
    - Fresh install of OSX as well.
    - Confirmed SPCTL is disabled ( bash# sudo spctl --status)
    - Launching the application from the command line using "open -n PlanetCNCMacOS.app".
    - Launching the application from the command line with SUDO (which errors out due to Sudo and the Open command not playing nice).
    - Enabling the Root user, logging in as Root, and opening PlanetCNCMacOS.app. Still get the same "There is a problem accessing settings file." error dialogue as mentioned in Post #1.

  6. #6
    Join Date
    Aug 2013
    Posts
    20

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    I am still having this problem with latest release (9.12.25)... I somehow managed to get previous release running (8.27.2024) after many, many install attempts... any help getting 9.12.25 installed would be greatly appreciated.. I am still getting the "there is a problem accessing settings file" error and when I look in the Package contents, there are no Samples or Profiles folders (as there should be)..

    thx
    jkurtis

  7. #7
    Join Date
    Aug 2013
    Posts
    20

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    Tickling this thread.... I have tried to install 4-12-2025 version on 3 separate Macs with OSX versions from High Sierra to Sonoma (current version 14.5)... still get setting file problem described above with failure of install to generate the Profiles folder within the PlanetCNC package.... '

    PlanetCNC Moderator... any help possible ??? could you send me a copy of an "installed" version of the program (so the Profiles folder is properly created) so I can see if that will work on my computer ???

    would really like to see this issue resolved and I am very willing to work with you to figure this out- its such great software that I really want to remain able to use the current version....
    thx
    jk

  8. #8
    Join Date
    Mar 2017
    Posts
    1390

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    Can you try this:

  9. #9
    Join Date
    Aug 2013
    Posts
    20

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    Hi- Thanks for your reply....I followed the instructions- had to modify a bit.. below is what my terminal output looked like..

    I was able to copy the 3 files into the new folder and verify their new permissions...

    But, nothing happens when I double click on the app file.. do I need to do anything to "recreate" the package ??

    thx
    jk


    jkurtis2@Brown-TN99C4VJ MacOS % mkdir -p ~/PlanetCNC-files
    jkurtis2@Brown-TN99C4VJ MacOS % cd /Applications/PlanetCNCMacOS.app/Contents/MacOS/
    jkurtis2@Brown-TN99C4VJ MacOS % ls
    Lang PlanetCNCMacOS.app libPlanetCNCCoreMacOS.dylib libPlanetCNCLibMacOS.dylib
    jkurtis2@Brown-TN99C4VJ MacOS % cp PlanetCNCMacOS.app ~/PlanetCNC-files/
    jkurtis2@Brown-TN99C4VJ MacOS % cp libPlanetCNCCoreMacOS.dylib ~/PlanetCNC-files/
    jkurtis2@Brown-TN99C4VJ MacOS % cp libPlanetCNCLibMacOS.dylib ~/PlanetCNC-files/
    jkurtis2@Brown-TN99C4VJ MacOS % ls -l ~/PlanetCNC-files
    total 53648
    -rw-r--r--@ 1 jkurtis2 staff 49408 May 1 23:00 PlanetCNCMacOS.app
    -rw-r--r--@ 1 jkurtis2 staff 10715304 May 1 23:00 libPlanetCNCCoreMacOS.dylib
    -rw-r--r--@ 1 jkurtis2 staff 16693304 May 1 23:01 libPlanetCNCLibMacOS.dylib
    jkurtis2@Brown-TN99C4VJ MacOS % chmod -R 777 ~/PlanetCNC-files
    jkurtis2@Brown-TN99C4VJ MacOS % ls -l ~/PlanetCNC-files
    total 53648
    -rwxrwxrwx@ 1 jkurtis2 staff 49408 May 1 23:00 PlanetCNCMacOS.app
    -rwxrwxrwx@ 1 jkurtis2 staff 10715304 May 1 23:00 libPlanetCNCCoreMacOS.dylib
    -rwxrwxrwx@ 1 jkurtis2 staff 16693304 May 1 23:01 libPlanetCNCLibMacOS.dylib
    jkurtis2@Brown-TN99C4VJ MacOS %

  10. #10
    Join Date
    Mar 2017
    Posts
    1390

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    Here is a video showing 3 copied files and me double clicking .app file.
    Attached Files Attached Files

  11. #11
    Join Date
    Aug 2013
    Posts
    20

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    Hi- thanks for the video- I wish I could get there ).... so I re-downloaded the 2 May 25 version, followed the instructions for moving the files using Terminal... verified the files moved and has the correct permissions, and then ran the .app. I got the following crash- it seems to not be able to find the library... thx again for helping me out... best
    jk

    Translated Report (Full Report Below)
    -------------------------------------

    Process: PlanetCNCMacOS.app [1408]
    Path: /Volumes/VOLUME/*/PlanetCNCMacOS.app
    Identifier: PlanetCNCMacOS.app
    Version: ???
    Code Type: X86-64 (Translated)
    Parent Process: launchd [1]
    User ID: 504

    Date/Time: 2025-05-02 10:32:27.5125 -0400
    OS Version: macOS 14.5 (23F79)
    Report Version: 12
    Anonymous UUID: 59639227-4AB1-0319-9C00-7172C970037C


    Time Awake Since Boot: 81 seconds

    System Integrity Protection: disabled

    Notes:
    PC register does not match crashing frame (0x0 vs 0x102116A78)

    Crashed Thread: 0

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000

    Termination Reason: Namespace DYLD, Code 1 Library missing
    Library not loaded: @loader_path/libPlanetCNCCoreMacOS.dylib
    Referenced from: <94EE7446-CE4B-37C5-A6D1-6A06A1B7F313> /Volumes/VOLUME/*/PlanetCNCMacOS.app
    Reason: tried: '/private/var/folders/cy/pngftpnj7yvdvwzj7j4tyf5c0000gr/T/AppTranslocation/96D940A3-82B6-4D30-A9D2-99B4EBE8D7C6/d/libPlanetCNCCoreMacOS.dylib' (no such file), '/usr/local/lib/libPlanetCNCCoreMacOS.dylib' (no such file), '/usr/lib/libPlanetCNCCoreMacOS.dylib' (no such file, not in dyld cache)
    (terminated at launch; ignore backtrace)

    Error Formulating Crash Report:
    PC register does not match crashing frame (0x0 vs 0x102116A78)

    Thread 0 Crashed:
    0 Rosetta Runtime Routines 0x102116a78 ???
    1 <translation info unavailable> 0x10219831c ???
    2 dyld 0x2022bcbb7 abort_with_payload_wrapper_internal + 82
    3 dyld 0x2022bcbe9 abort_with_payload + 9
    4 dyld 0x2022492e5 dyld4::halt(char const*, dyld4::StructuredError const*) + 335
    5 dyld 0x2022464e2 dyld4:repare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 4099
    6 dyld 0x2022452ff start + 1839

    Thread 1:: com.apple.rosetta.exceptionserver
    0 runtime 0x7ff7ffd71494 0x7ff7ffd6d000 + 17556


    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000006 rbx: 0x00000000000000c1 rcx: 0x0000000000000001 rdx: 0x0000000308419980
    rdi: 0x0000002000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x0000000308419580
    r8: 0x0000000308419580 r9: 0x0000000000000000 r10: 0x00000000000000c1 r11: 0x0000000308419580
    r12: 0x0000000000000000 r13: 0x0000000308419980 r14: 0x0000000000000006 r15: 0x00000000000000c1
    rip: <unavailable> rfl: 0x0000000000000283
    tmp0: 0xffffffffffffffff tmp1: 0x0000000102116a4c tmp2: 0x00000002022bcbb7


    Binary Images:
    0x20223f000 - 0x2022cffff dyld (*) <baa6f02e-dff3-3562-8c99-ea2820c91ad9> /usr/lib/dyld
    0x7ff7ffd6d000 - 0x7ff7ffd9cfff runtime (*) <b091dec9-37ac-322a-bd9d-fc5dc22b0082> /usr/libexec/rosetta/runtime
    0x10a116000 - 0x10a169fff libRosettaRuntime (*) <8a85f070-3849-3b55-adde-143cc5902f92> /Library/Apple/*/libRosettaRuntime
    0x1020f4000 - 0x1020f7fff PlanetCNCMacOS.app (*) <94ee7446-ce4b-37c5-a6d1-6a06a1b7f313> /Volumes/VOLUME/*/PlanetCNCMacOS.app
    0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

    External Modification Summary:
    Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=1476K resident=0K(0%) swapped_out_or_unallocated=1476K(100%)
    Writable regions: Total=165.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=165.0M(100%)

    VIRTUAL REGION
    REGION TYPE SIZE COUNT (non-coalesced)
    =========== ======= =======
    Rosetta Arena 4096K 2
    Rosetta Generic 1012K 250
    Rosetta IndirectBranch 32K 1
    Rosetta JIT 128.0M 1
    Rosetta Return Stack 20K 2
    Rosetta Thread Context 20K 2
    Stack 8176K 1
    Stack Guard 56.0M 1
    VM_ALLOCATE 4K 1
    VM_ALLOCATE (reserved) 4K 1 reserved VM address space (unallocated)
    __DATA 108K 6
    __DATA_CONST 40K 2
    __DATA_DIRTY 8K 2
    __LINKEDIT 384K 7
    __TEXT 1124K 4
    dyld private memory 4360K 4
    mapped file 44K 4
    =========== ======= =======
    TOTAL 203.0M 291
    TOTAL, minus reserved VM space 203.0M 291



    -----------
    Full Report
    -----------

    {"app_name":"PlanetCNCMacOS.app","timestamp":"2 025-05-02 10:32:35.00 -0400","app_version":"","slice_uuid":"94ee7446-ce4b-37c5-a6d1-6a06a1b7f313","build_version":"","platform":1,"sha re_with_app_devs":0,"is_first_party":1,"bug_type": "309","os_version":"macOS 14.5 (23F79)","roots_installed":0,"incident_id":"E056C1 8D-2E05-4386-93C6-909E73079AD3","name":"PlanetCNCMacOS.app"}
    {
    "uptime" : 81,
    "procRole" : "Background",
    "version" : 2,
    "userID" : 504,
    "deployVersion" : 210,
    "modelCode" : "Mac13,2",
    "coalitionID" : 1204,
    "osVersion" : {
    "train" : "macOS 14.5",
    "build" : "23F79",
    "releaseType" : "User"
    },
    "captureTime" : "2025-05-02 10:32:27.5125 -0400",
    "codeSigningMonitor" : 1,
    "incident" : "E056C18D-2E05-4386-93C6-909E73079AD3",
    "pid" : 1408,
    "translated" : true,
    "cpuType" : "X86-64",
    "roots_installed" : 0,
    "bug_type" : "309",
    "procLaunch" : "2025-05-02 10:32:26.8519 -0400",
    "procStartAbsTime" : 1937395856,
    "procExitAbsTime" : 1953230498,
    "procName" : "PlanetCNCMacOS.app",
    "procPath" : "\/Volumes\/VOLUME\/*\/PlanetCNCMacOS.app",
    "parentProc" : "launchd",
    "parentPid" : 1,
    "crashReporterKey" : "59639227-4AB1-0319-9C00-7172C970037C",
    "codeSigningID" : "",
    "codeSigningTeamID" : "",
    "codeSigningValidationCategory" : 0,
    "codeSigningTrustLevel" : 4294967295,
    "sip" : "disabled",
    "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
    "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicato r":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @loader_path\/libPlanetCNCCoreMacOS.dylib","Referenced from: <94EE7446-CE4B-37C5-A6D1-6A06A1B7F313> \/Volumes\/VOLUME\/*\/PlanetCNCMacOS.app","Reason: tried: '\/private\/var\/folders\/cy\/pngftpnj7yvdvwzj7j4tyf5c0000gr\/T\/AppTranslocation\/96D940A3-82B6-4D30-A9D2-99B4EBE8D7C6\/d\/libPlanetCNCCoreMacOS.dylib' (no such file), '\/usr\/local\/lib\/libPlanetCNCCoreMacOS.dylib' (no such file), '\/usr\/lib\/libPlanetCNCCoreMacOS.dylib' (no such file, not in dyld cache)"]},
    "extMods" : {"caller":{"thread_create":0,"thread_set_state":0, "task_for_pid":0},"system":{"thread_create":0,"thr ead_set_state":0,"task_for_pid":0},"targeted":{"th read_create":0,"thread_set_state":0,"task_for_pid" :0},"warnings":0},
    "faultingThread" : 0,
    "threads" : [{"triggered":true,"id":13883,"threadState":{"flavo r":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"va lue":0},"rosetta":{"tmp2":{"value":8626359223},"tm p1":{"value":4329663052},"tmp0":{"value":184467440 73709551615}},"rbx":{"value":193},"r8":{"value":13 023417728},"r15":{"value":193},"r10":{"value":193} ,"rdx":{"value":13023418752},"rdi":{"value":137438 953472},"r9":{"value":0},"r13":{"value":1302341875 2},"rflags":{"value":643},"rax":{"value":6},"rsp": {"value":13023417728},"r11":{"value":13023417728}, "rcx":{"value":1},"r14":{"value":6},"rsi":{"value" :0}},"frames":[{"imageOffset":4329663096,"region":"Rosetta Runtime Routines","symbolLocation":10872,"imageIndex":4},{ "imageOffset":4330193692,"region":"<translatio n info unavailable>","imageIndex":4},{"imageOffset":51499 9,"symbol":"abort_with_payload_wrapper_internal"," symbolLocation":82,"imageIndex":0},{"imageOffset": 515049,"symbol":"abort_with_payload","symbolLocati on":9,"imageIndex":0},{"imageOffset":41701,"symbol ":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":335,"imageIndex":0},{"im ageOffset":29922,"symbol":"dyld4:repare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":4099,"imageIndex":0},{"i mageOffset":25343,"symbol":"start","symbolLocation ":1839,"imageIndex":0}]},{"id":13907,"name":"com.apple.rosetta.exceptions erver","threadState":{"flavor":"x86_THREAD_STATE", "rbp":{"value":34097745362944},"r12":{"value":0}," rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"t mp0":{"value":0}},"rbx":{"value":0},"r8":{"value": 7939},"r15":{"value":0},"r10":{"value":4464333636} ,"rdx":{"value":0},"rdi":{"value":0},"r9":{"value" :4464333668},"r13":{"value":0},"rflags":{"value":5 15},"rax":{"value":268451845},"rsp":{"value":0},"r 11":{"value":0},"rcx":{"value":17314086914},"r14": {"value":0},"rsi":{"value":2616}},"frames":[{"imageOffset":17556,"imageIndex":1}]}],
    "usedImages" : [
    {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 8625844224,
    "size" : 593920,
    "uuid" : "baa6f02e-dff3-3562-8c99-ea2820c91ad9",
    "path" : "\/usr\/lib\/dyld",
    "name" : "dyld"
    },
    {
    "source" : "P",
    "arch" : "arm64",
    "base" : 140703125917696,
    "size" : 196608,
    "uuid" : "b091dec9-37ac-322a-bd9d-fc5dc22b0082",
    "path" : "\/usr\/libexec\/rosetta\/runtime",
    "name" : "runtime"
    },
    {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4463878144,
    "size" : 344064,
    "uuid" : "8a85f070-3849-3b55-adde-143cc5902f92",
    "path" : "\/Library\/Apple\/*\/libRosettaRuntime",
    "name" : "libRosettaRuntime"
    },
    {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 4329521152,
    "size" : 16384,
    "uuid" : "94ee7446-ce4b-37c5-a6d1-6a06a1b7f313",
    "path" : "\/Volumes\/VOLUME\/*\/PlanetCNCMacOS.app",
    "name" : "PlanetCNCMacOS.app"
    },
    {
    "size" : 0,
    "source" : "A",
    "base" : 0,
    "uuid" : "00000000-0000-0000-0000-000000000000"
    }
    ],
    "sharedCache" : {
    "base" : 140703335743488,
    "size" : 25769803776,
    "uuid" : "6f51a82c-c96c-3bc8-82ca-9c109185bd3c"
    },
    "vmSummary" : "ReadOnly portion of Libraries: Total=1476K resident=0K(0%) swapped_out_or_unallocated=1476K(100%)\nWritable regions: Total=165.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=165.0M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nRosetta Arena 4096K 2 \nRosetta Generic 1012K 250 \nRosetta IndirectBranch 32K 1 \nRosetta JIT 128.0M 1 \nRosetta Return Stack 20K 2 \nRosetta Thread Context 20K 2 \nStack 8176K 1 \nStack Guard 56.0M 1 \nVM_ALLOCATE 4K 1 \nVM_ALLOCATE (reserved) 4K 1 reserved VM address space (unallocated)\n__DATA 108K 6 \n__DATA_CONST 40K 2 \n__DATA_DIRTY 8K 2 \n__LINKEDIT 384K 7 \n__TEXT 1124K 4 \ndyld private memory 4360K 4 \nmapped file 44K 4 \n=========== ======= ======= \nTOTAL 203.0M 291 \nTOTAL, minus reserved VM space 203.0M 291 \n",
    "legacyInfo" : {
    "threadTriggered" : {

    }
    },
    "logWritingSignature" : "41cedca647c1c83a3544d5c928b15760eb96b257",
    "trialInfo" : {
    "rollouts" : [
    {
    "rolloutId" : "5fb4245a1bbfe8005e33a1e1",
    "factorPackIds" : {

    },
    "deploymentId" : 240000021
    },
    {
    "rolloutId" : "648c94d4ebdf9e3e398fa708",
    "factorPackIds" : {
    "SIRI_UNDERSTANDING_NL_OVERRIDES" : "65a8104b6712a43e7922cab8"
    },
    "deploymentId" : 240000171
    }
    ],
    "experiments" : [

    ]
    },
    "reportNotes" : [
    "PC register does not match crashing frame (0x0 vs 0x102116A78)"
    ]
    }

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    Graphics: Apple M1 Ultra, Apple M1 Ultra, Built-In
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    Thunderbolt Bus: Mac Studio, Apple Inc.
    Thunderbolt Device: Thunderbolt Display, Apple Inc., 1, 26.2
    Thunderbolt Bus: Mac Studio, Apple Inc.

  12. #12
    Join Date
    Mar 2017
    Posts
    1390

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    Can you paste screenshot of your "Get Info"
    Attached Thumbnails Attached Thumbnails app.png  

  13. #13
    Join Date
    Aug 2013
    Posts
    20

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    sure- here it is...
    Attachment 513790

  14. #14
    Join Date
    Mar 2017
    Posts
    1390

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    Most likely problem is in Gatekeeper. It moved your files to a different location,
    1. Remove quarantine attribute
    Code:
    xattr -r -d com.apple.quarantine ~/path/to/PlanetCNCMacOS.app
    2. (optionally) Ad-hoc code-sign to suppress translocation
    Code:
    codesign --force --deep --sign - ~/path/to/PlanetCNCMacOS.app

  15. #15
    Join Date
    Aug 2013
    Posts
    20

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    EUREKA !!!!! I used the first command (xattr -r -d com.apple.quarantine ~/path/to/PlanetCNCMacOS.app) and I no longer get the Profiles cant be found dialog and it creates the Profiles folder !!! thanks a ton !

    Should I issue the second command given that it is working ???

    Also- in future, can I follow standard update process and just issue this command ??

    thx a ton !
    jk

  16. #16
    Join Date
    Mar 2017
    Posts
    1390

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    I will change distribution and instructions for Mac users.
    I will ask you to beta test when I'm done.

  17. #17
    Join Date
    Aug 2013
    Posts
    20
    Quote Originally Posted by PlanetCNC View Post
    I will change distribution and instructions for Mac users.
    I will ask you to beta test when I'm done.
    Fantastic. I’m happy to help.
    Best
    Jk

  18. #18
    Join Date
    Mar 2017
    Posts
    1390

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    I'm trying to figure out all steps for correct installation. On my computer everything works so it is no use for testing.
    This is what I have so far. Is it enough?
    Code:
    Installation steps
    1. Create subdirectory in your HOME directory
    
    2. Extract 'PlanetCNCMacOS_<version>.zip' to subdirectory
    
    3. Open Terminal and type:
    xattr -r -d com.apple.quarantine ~/subdirectory/PlanetCNCMacOS.app

  19. #19
    Join Date
    Aug 2013
    Posts
    20

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    Hi-

    I tried 3 scenarios, and only one worked. but it worked on 3 different machines, so seems robust....

    Let me know if you would like me to test anything else..
    Thx a ton…
    Best
    Jk

    Scenario #1) I followed your instructions-

    1. Create subdirectory in your HOME directory
    2. Extract 'PlanetCNCMacOS_<version>.zip' to subdirectory
    3. Open Terminal and type:
    a. “xattr -r -d com.apple.quarantine ~/subdirectory/PlanetCNCMacOS.app”

    Result- got error- "The application "PlanetCNCMacOS" can't be opened"...

    Scenario #2) added sudo spctl command to procedure

    1. I downloaded file from PlanetCNC web site
    2. I extracted folder and moved to my HOME directory
    3. I opened terminal and typed:
    a. "sudo spctl --master-disable" and entered my password.
    4. Open "System Preferences/Security & Privacy”.
    5. Select "Anywhere".
    6. Open Terminal and type:
    a. "xattr -r -d com.apple.quarantine ~/subdirectory/PlanetCNCMacOS.app"

    Result- got error- "The application "PlanetCNCMacOS" can't be opened"...

    Scenario #3) added sudo spctl and chmod commands and to procedure

    1. I downloaded file from PlanetCNC web site
    2. I extracted folder and moved to my HOME directory
    3. I opened terminal and typed:
    4. "sudo spctl --master-disable" and entered my password.
    5. Open "System Preferences/Security & Privacy”.
    6. Select "Anywhere".
    7. I opened terminal and typed:
    a. "sudo chmod -R 777 ~/subdirectory/PlanetCNC/"
    b. "xattr -r -d com.apple.quarantine ~/subdirectory/PlanetCNCMacOS.app"

    Result- WORKED PERFECTLY

  20. #20
    Join Date
    Mar 2017
    Posts
    1390

    Re: "There is a problem accessing settings file." on startup (OSX 11.7.1)

    Thank you so much. You kept MacOS version alive.
    Here is final version of instructions:
    Code:
    Installation steps for PlanetCNC TNG on macOS
    
    
    1. Create the install folder
      - In Finder or Terminal, make a "PlanetCNC" folder in your home directory:
         mkdir -p ~/PlanetCNC
         
    2. Unzip the package  
      - Unzip the .zip into ~/PlanetCNC so you end up with:
         ~/PlanetCNC/PlanetCNCMacOS.app
         ~/PlanetCNC/libPlanetCNCLibMacOS.dylib
         ~/PlanetCNC/libPlanetCNCCoreMacOS.dylib
    
    
    3. Disable Gatekeeper  
      - Open Terminal and run (enter your admin password when prompted):
         sudo spctl --master-disable
         
    4. Allow "Anywhere" in Security & Privacy  
      - System Preferences -> Security & Privacy -> "Allow apps downloaded from:" -> "Anywhere"
    
    
    5. Set permissions & clear the quarantine flag  
      - In Terminal, run:
         sudo chmod -R 777 ~/PlanetCNC
         xattr -r -d com.apple.quarantine ~/PlanetCNC/PlanetCNCMacOS.app
         
    6. Launch PlanetCNC  
      - In Finder, double-click "~/PlanetCNC/PlanetCNCMacOS.app".

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