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IndustryArena Forum > CAM Software > BobCad-Cam > UPDATES? BUILDS? SUPPORT PORTALS?
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  1. #1
    Registered
    Join Date
    Aug 2010
    Posts
    167

    UPDATES? BUILDS? SUPPORT PORTALS?

    Hi all,

    im currently running V32 (or trying to) and it keeps crashing.... like, a lot. i figured i must need to update my software. how do i do this? ive logged into the support portal and looked into the dowloads area, but it keeps redirecting me and asking me to log in..... and i already am....

    another question if i may: why does BobCAD release and sell software that doesnt work? wouldnt it be a better idea to hold off the release for a few months and make sure the product actually works before taking peoples money?

  2. #2

    Re: UPDATES? BUILDS? SUPPORT PORTALS?

    I think it's best to buy a version once the next one comes out
    bug fixes are free but they get rolled into an update , to get the update you need to pay for a maintenance package . I have some bugs with my v31 and I've learned to live with them .

  3. #3
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    Join Date
    Aug 2010
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    167

    Re: UPDATES? BUILDS? SUPPORT PORTALS?

    so they charge you to buy software that doesnt work, and then charge you for the updates to get it working? super sweet business model....

  4. #4
    Member
    Join Date
    Aug 2009
    Posts
    670

    Re: UPDATES? BUILDS? SUPPORT PORTALS?

    V33.101 coming $oon

  5. #5

    Re: UPDATES? BUILDS? SUPPORT PORTALS?

    Quote Originally Posted by jay_dizzle View Post
    so they charge you to buy software that doesnt work, and then charge you for the updates to get it workingl....

    if you get the right people from support then they will help you out if you have a bug problem , I will give the support guys credit for that

  6. #6
    Member
    Join Date
    Mar 2012
    Posts
    1532

    Re: UPDATES? BUILDS? SUPPORT PORTALS?

    Jay, are you on a support plan?
    Al DePoalo
    Partner Product Manager BobCAD CAM, Inc. 866-408-3226 X147

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