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I very much appreciate everyone's suggestions!

We had reached out the manufacturer several times and got no more than 'try restarting the software'. Until today, when we received a video file...

I appreciate that; I know he has confidence in me, but it doesn't feel good that I keep running up against the same wall of 'not knowing the basics'.

Are there any resources, aside from a 4 year...

I have recently been tasked with trying to get our laser working; I have never used a laser or CNC before.

I was able to find a rough tutorial on how to get it to start and was able to somewhat...