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The "mistake", was a deliberate choice made in-office; that resulted in my machine languishing in a snow storm for two weeks (Dec 2008 to Jan 2009). Read my original post.

What really surprised me, was not the mandarin export-quality; but the american customer ethic. Again, John was great with me on the phone, I'd known about mandarin export-grade merchandise, for...

Q)
You ask; "When you saw your phone # missing from the invoice, did you call them to be sure they had it?"
A)
I wrote;
"looking back 'that means now', I see many fields were blank, notably;...

Funny you ask, I have many similar concerns mine about un-business-like conduct, below purchase background; then list:

I purchased one Tripower, serial 08374 (that is machine 374 produced in...