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So your records are outdated, why does that matter? If a business goes through a re-structure, why do you think it is our responsibility to inform you? ...What, so you can charge US to change YOUR...

When we first contacted RAMS for another copy of the key, they could not find our registration but stated "We will be happy to help you purchase the RAMS 3D and the RAMS Trace Editions and have you...

Copied from an email I just received from Jack at RAMS Software:
"I have flagged the reference to this license closed. If you would like to use RAMS at any future time you will need to re-purchase...

Wow....24 hours for you to respond to my emails, and only 2 hours for you to respond to a post on a public forum. I guess I learned how to get a quicker response from you!

FYI....your post didn't...

Since I can only get one email out of Jack from RAMS Support per 24 hour period, I thought I'd post here for some opinions while I wait for my next email reply tomorrow.

Our company did a...