symmedia
Products
We build the Internet for Machines
6
symmedia GmbH
Teleservice systems and software (remote service)
Factory Portal
With the symmedia Factory Portal, you can digitize your entire machine park with just one all-in-one networking solution. With our certified infrastructure, you can optimize your production performance yourself, establish your own digital service processes and achieve consistently high product quality. This works independently of the machine, the MES or ERP systems. symmedia configures suitable solutions for you and helps you to use them profitably. In addition to the numerous proprietary machine controls, we also support open standards such as OPC UA or umati. The data sovereignty is always with the machine operator whereby this is optimally protected against access by third parties. Safety is regularly tested and certified by TÜViT.
Service Portal
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Service Portal
symmedia GmbH
Teleservice systems and software (remote service)
With the symmedia Service Portal, you as a machine manufacturer can network with the installed base and offer new, innovative digital products for all aspects of the machine, as well as make targeted use of machine data. Machine operators can easily integrate the machines into digital production environments and offer attractive additional features such as smart apps or predictive maintenance. The symmedia Service Portal consists of 4 modules: Remote Service, Maintenance, Parts and Monitoring. symmedia SP/1 Remote Service is a complete remote maintenance infrastructure that enables a simple and secure connection to the machine. symmedia SP/1 Maintenance organizes maintenance based on time or condition. The Parts Module is a spare parts shop system directly at the HMI of the machine. With symmedia SP/1 Monitoring, monitoring and visualization of machine statuses is possible. The symmedia Service Portal is also regularly tested and certified by TÜViT.
