We, the founders of Transaction-Network Gerd Bart, Markus Jäckle and Matthias Maier, have been working in the mechanical and plant engineering sector for many years and know the challenges of the industry very well. The industry is in a state of flux: product sales are stagnating or even declining in many places. Manufacturers can only counter this by further developing their service business. Digital solutions form the basis for this.

The big players in the industry recognized this years ago and started building customer portals. The brains behind Transaction-Network have played a leading role in the launch of the first established portals on the market. These include myBühler from Bühler Holding AG, myMultivac from Multivac SE & Co.KG, and KHS Connect from KHS GmbH.
At that time, these were customized development projects that resulted in long implementation times and very high costs for the machine builders. On the one hand, licenses for the basic SAP product had to be purchased and, on the other hand, a system house had to be contracted for the individual setup of the portal. In addition, there were high costs for the continuous further development of the portals.

After many discussions, including with SMEs, it quickly became clear to us that industry-wide digitization could not function in this way. Smaller companies in particular usually do not have the human and financial resources that individual customer projects require. In addition, digitization cannot be successful in the medium and long term if each machine manufacturer provides its own self-contained portal that does not allow for industry-wide networking.