Our customers rely on technological value creation in-house. We accompany and support your company from the start of the project to the finished commissioning of the machine tool. Even beyond that, we know the potential of our machines and the high demands our customers place on workpiece machining.
For this reason, we offer services over the entire service life of the machines and systems. As a basis, we recommend to our customers the annual Health Check for all machines. Once a year, in a few days, we check the condition and performance of the machine mechanically and electrically. Afterwards, you will receive our expertise in the form of a report. With this economical and easily plannable service, we create the basis for all subsequent maintenance activities together with you. Your plant availability increases and investment costs can be planned with comparatively little effort.
The example is based on a reference customer who has health checks done by WALDRICH COBURG on a continuous basis starting in the 6th year of operation.
Many well-known customers trust in our proven service concept:
"Downtimes can be planned"
"Budgets for maintenance can be planned"
"The service has been perfect, we are completely satisfied"
"WALDRICH COBURG makes everything happen"
"WALDRICH COBURG's know-how also helps us as a customer"
Our qualified technicians are also available for follow-up work, such as maintenance. Our specialists replace wear parts of your machine tool that are essential for operation, thus ensuring the trouble-free operation of your system. For maximum efficiency, we recommend a combination of health check and machine maintenance.
As is common in the industry, we can also assist you remotely with troubleshooting. As a rule, this can save a technician on site or significantly shorten the on-site service time. This enables the machine tool to be quickly returned to production. You receive this service already for a low annual flat rate, which is amortized after 2 assignments at the latest.
If your plant does not yet have the current hardware installed, you can have it retrofitted for almost all machines. The hardware can usually be installed within one day.
Other retrofittable features, such as Economy Mode to reduce energy consumption or an additional camera for the work area, ensure that the machines remain electrically and mechanically up to date.
WALDRICH COBURG is known for high-quality machines and well thought-out service concepts. We share with our customers not only our enthusiasm for technology, but also our many years of expertise in the optimum operation of our equipment. We offer our services in the form of service contracts for all WALDRICH COBURG machines. We support this trusting cooperation with our fixed prices for the corresponding services and a long-term price guarantee to our customers.