[a2zben]

Unable to Create New Account - Form Not Submitting (Multiple Devices/Networks Tested)

Body:

Hello,

For the past couple of days, I have been trying to create a new Arduino account but the sign-up form is not working. I'm hoping someone can confirm if this is a known issue.

The Problem:
When I fill out all the information on the "Create an Arduino Account" page (email, username, password), check the "agree" box, and click the "Sign up" button, the button shows a brief loading animation and then does nothing. The page simply resets to how it was, with no error message and no confirmation email sent.

I also discovered that the "Submit" button on the official "Contact Us" support page fails in the exact same way.

Troubleshooting Steps I Have Already Taken:

I have confirmed this is not an issue on my end by performing the following tests:

Multiple Browsers: The issue occurs on my Mac using privacy-focused browsers (DuckDuckGo) and standard browsers (Safari).
Safari Settings: In Safari, I have tried the following with no success:
Allowing all pop-ups for auth.arduino.cc.
Disabling "Prevent cross-site tracking."
Clearing all website data and cache for arduino.cc.
Different Device & Network (The Definitive Test): I turned off Wi-Fi on my iPhone and tried to create the account using a completely different network (cellular data). The exact same failure occurred.
Since the problem happens on multiple devices (Mac, iPhone) and on multiple networks (Home Wi-Fi, Cellular), it proves the issue is not with my computer or network configuration. It appears to be a server-side problem with the web forms on the Arduino site.

Can anyone else confirm they are seeing this, or can a moderator please pass this information along to the web development team?

Thank you.

[RaderSidetrack]

I didn't see where you specified the URL of the site you are referring to.


But if the site you are talking about is "arduino.com", the problem is not you, its them!!! The site does not seem to exist beyond a domain holding page. See screenshot.