Re: BCAMCNC 9060 machine with horrible defects
![Quote](images/misc/quote_icon.png)
Originally Posted by
electracks
They admitted that one of their workers smashed the machine into the wall and they sent it anyways. This is not only a cosmetic thing. Nothing is parallel anymore. Please tell me how to fix this.
This is not against chinese manufacturers. I import Thunderlaser since years and never experienced such a bad customer service and so bad quality assurance.
Yikes, I'd tell them you want a new machine or a refund but be prepared to send back the machine at your cost (and you would need safeguards for a refund). Is it a huge cost that is unfair? Yes it is but you are sort of in a 2nd worse case scenario here (worst being totally scammed).
I wish I had a better suggestion.
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In case anyone is wondering, I'm the twin of the other gfacer on cnczone...