I have a x700 that is about 8 months old. Recently the Y axis has been acting up on and off. The motor would randomly stop working sometimes mid cut. A restart of the system some times fixes it. I have checked all the connections.

Inside the compartment where the main board lives there is a board marked "Y motor driver" next to this there is a green and red LED.
It flashes in a series 2 green 3 red. I'm guessing this is some kind of error code but I cannot find a database to explain these codes.

I have emailed redsail support with no response as well as called the Canadian phone number for them.

I have no problem replacing parts or working on the machine I just want to make sure I am ordering the right parts.

Any thoughts?

-Update-
I did some more digging and found that the error code for the step motor driver means "Internal voltage bad" do I need to replace the driver now or is there a fix for this?

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