I went thru that...and jumped square off into azz when it happened.... I financed with an outside company...and there fore Haas had no legal right to block use of machines when i dealt with and paid an outside with finance source.
It got nasty but they took and gave me the code to never have this happen again...once they check into it and seen i was right...AND i mentioned that they had no legal right to do so since i was financed outside of haas and this type of thing had not been disclosed and it was breach of contract on both parties and in my state that means trillium in damages...in other words 3 times the cost of the machine and there issue was with the finance company and not me.
I understand how pissed off you are... there excuse is well it warns you way ahead of time, i told her i should not have anything like that on my machine since i was not financed through them and that haas never would have shipped the machine had paper work and payment not been secured by them......and i told the lady i was only giving one warning to haas about breach of contract...
Big Chipin, spreading tha cheese, I be Big Chipin for days!