1.We are quite sorry to hear that this client is not satisfied with this purchasing,
The delivery delay is caused by the China Spring Festival, and also because of the China air pollution , cause our machine parts can not arrive on time, and delayed quite a long time,
For the delay, OMNI CNC is improving the purchasing parts ways to ensure that there will be the improvement for this situation.

2.In the begining, OMNI CNC did quote the 3300USD based on 27 CBM for the DDU cost.
But after we finish the machine, the CBM increased a lot, and become 31.2CBM. , and as China Festival Holiday is coming, the DDU cost also increased.

The*followings*are*final*door*to*door*delivery*cos t*from*American*forwarder:

1.*See*shipping*cost:*$45/CBM.*3*of*your*machines’*total*packing*volume*is *31.2CBM,*then*total*see*shipping*cost*is:*45USD*3 1.2CBM=1,404USD.

2.*AMS*$30/BL

3.Door*delivery*(via*flatbed*truck):*$1300.00*(inc l.*fuel),*from*SFO*CFS*to*Reno,*NV*89512

4.*Tarpping:*$325.00

5.*Warehouse*charge:*$320.00*(estimate)

6.*Oversize*surcharge*(LAX):*$384.00*(estimate)

7.*Oversize*surcharge*(SFO):*$384.00*(estimate)

8.*Pier*pass:*$6.00/CBM,*total*is*31.2CBM*$6.00/CBM=$187.2.

9.*Clean*truck*fee:*$2.00*RT

10.*Port*security*fee:*$25.00

11.*Chassis*rental:*$5.00*RT

12.*Chassis*split*fee:*$3.00*RT

13.*Handling:*$75.00

14.*Customs*clearance:*$90.00*in*LAX,*$120.00*in*S FO,*

****then*total*is*90+120=$210

15.*Bond:*$5.50/$1000.00*value.*Total*is:*24.175*5.5=$133

16.**ISF*filing:*$35.00

17.*ISF*single*bond:*$65.00

18.*ISF*single*bond:*$135.00*(if*late*filing)

*

Finally,*total*door*delivery*cost*is:

1404+30+1300+325+320+384+384+187.2+2+25+5+3+75+210 +133+35+65+135=5,022.2USD

3.Regarding the client’s feedback on the forwarder’s same cost that already paid to OMNI CNC, we are asking the destination cost details from the client, and we will compare the cost.