Thank you, Yes I talked with Siemens support and they finally gave me the word ECHTZEIT, I believe this one should be above SUNRISE, EVENING and CUSTOMER. I have no alarms, the machine will even run an existing program in the controller. My problem is I cant change a single offset or anything because I am "access denied" Im also reading that I need the "802c TOOL BOX program/CD" that might have come with the machine.... Thanks!