Quote Originally Posted by moonshine26 View Post
I have programmed with Surfcam traditional for 20+ years .
I was told by Edgecam sales that this transition to edgecam would be seamless.
WRONG!
I bought 5 axis , 3 axis and millturn .
HUGH mistake !
Do NOT ever purchase this POS.
I ended up throwing this software in the garbage.
They never supplied posts after 5 months .
My I,T, department bought a smoking hot computer that exceeded Edgecam recommandations .
This software would sit and render forever , edgecam support is horrible .
It felt like I was talking to some guy at his dining room table in his pajamas.
You cannot post just one toolpath in a setup section without a dog and pony show .
Their support videos are useless ( outdated ).
Run away from this software and do not look back.
Just my 2 cents
Your experience mirrors mine. I too have been performing CAD/CAM work for over 20 years and have never experienced software this bad or a company this unresponsive to their customers needs. Hexagon US is a JOKE!