[QuinnSjoblom]

Im reffering to a file for a complete pulley with a specific tooth count. The gates guy said i can request up to 2 pulley files per month that will accurately represent the profile.

[mactec54]

Im reffering to a file for a complete pulley with a specific tooth count. The gates guy said i can request up to 2 pulley files per month that will accurately represent the profile.

Was that Tec support or customer service

[QuinnSjoblom]

Was that Tec support or customer service

Not sure, but i would hope neither would make that up lol. They were pretty specific about it. Said to request a pulley with a specific number of teeth and they would send the file, up to 2 per month.

Found the email, talked with michael Bruha. It was just a gates general inquiry, not sure if hes in tech support or customer service

[mactec54]

Not sure, but i would hope neither would make that up lol. They were pretty specific about it. Said to request a pulley with a specific number of teeth and they would send the file, up to 2 per month.

Found the email, talked with michael Bruha. It was just a gates general inquiry, not sure if hes in tech support or customer service

As an Email enquiry what you asked most likely went to a Tec support, customer service would not say or offer that, even with there files you will have to regenerate it in cad and you may find you will have to use a fudge factor to generate the form which most likely will be close enough for what you are doing Gearotic is still much easier