You know, Hurco has a terrific service department. The service manager there is: Doug Hilker. Mr. Hilker's email is: [email protected]. But they do have a number of inside service people. I'm sure they could help you through this problem! It seems like this is the first place to go with a problem with your Hurco. I did not realize that you were in Pakistan when I first read of your problem. I apologize.