hi, friends,
I'm puzzled why not get contact with the supplier on ebay, you buy items from he, so he should supply service for you; generally, the supplier who sell staff, they always know how to guide you for some problem as well;I'm the sales as well and we supply service for customer on-line via MSN/SKYPE all the time. I know some times you foreign customers are always a little strange to chinese staff for the first time, so you need help and guide from the chinese supplier; I believe when you turn to them, they'll try best to help you , hope good luck .
Angel
www.gt-cnc.com
Angel
Chengdu Great Industrial Co., Ltd.