Hi all, typical example of cost cutting.
The manufacturer uses state of the art production technology purely to cut cost, not to produce a better product.
If the part fails, then provided the warranty is out, it's the customer who has the problem.
In all cases where part failure is the problem, redesign is the only option, otherwise you just go on repeating the same mistake.
I came up against this in cordless drill technology where the gears were all made by sintering, which as materials go is very much like cast iron in texture, but with probably steel like strength, but also prone to suddenly giving at the end of the tensile stress cycle like cast iron.
The easy way out is to fit a new part, provided you can get it from the dealer, but if it means sending to Hangdong Ona Gong in deepest China, then I'd get it investment cast in bronze, and with the order go into business supplying all those other people that are definately going to need a better part too.
Oh yeah, and make one for the other side too.
Ian.