I asked this guy a lot of questions which he answered...mostly half heartedly. When I asked if he gave plant tours...got no answer. I asked for info on the company...Vortex Automation which he claims his company bought out. He calls his company Tribal Marketing. There is no listing or info on either one of these companies anywhere. After asking some key questions, he started to clam up and actually told me I would probably be better off going with another manufacturer. He claims to be in New Hampshire but has no product to show. I could go on and on, but basically, I spent a week back and forth with this guy. He sounds like the middleman on an import/export deal if he's actually selling the machines at all. I didn't feel good about the guy. Too shady!