Originally Posted by
bloke
The 5 axis simultaneous option needs a written letter of assurance from the owner of the machine stating it won’t be used for certain types of manufacturing and that it won’t be exported to certain countries. You can easily get the option back by signing an agreement that this is the case. It’s not Hurco that require this but the US government.
If you need to have two drives active on one machine, they have to be written on a PC with the base software before being set up on the machine with the USB dongle key in USB0 removed. That way, the options are written to the hard drives and will start up as normal when swapped out.
When your new drive was written, the tech should have used the Ulti-image stick from the cabinet door pocket to make a copy image in the restore partition on the drive. If you get a failure, you can use the same stick to return your system to exactly as it was when he left it. All you’d need to do would be to request the option file from Hurco via email - normally within an hour.