I been calling there all day all i get is the hold music then cut off. Talked to some one first thing this morning she was going to have some one call me back . Never heard back from them. Is this normal trying to get a hold of some one there?
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08-07-2006, 08:45 PM #1
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How do you get a hold of one cnc?
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08-07-2006, 09:09 PM #2
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Truthfully, I don't phone in hardly ever, but if I do, I usually phone in on the US number. I do not know if the problems with the Canadian 800 number got sorted out yet or not.
First you get good, then you get fast. Then grouchiness sets in.
(Note: The opinions expressed in this post are my own and are not necessarily those of CNCzone and its management)
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08-07-2006, 10:42 PM #3
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I've never had any problems getting ahold of someone in the FL office.
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08-07-2006, 11:45 PM #4
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I got a hold of some one , they said some one from tech would call me in a hour. Its been 2 hours now , i'm just waiting .
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08-08-2006, 12:43 AM #5
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That beats the nonstop calls from BCC Sales Reps 15 times a day everyday for weeks at a time
Originally Posted by turboboy
. I'm sure they will get back to you soon.
Toby D.
"Imagination and Memory are but one thing, but for divers considerations have divers names"
Schwarzwald
(Note: The opinions expressed in this post are my own and are not necessarily those of CNCzone and its management)
www.refractotech.com
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08-08-2006, 01:11 AM #6
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They called back and i got my transfer / recieveing files working :-)
Im off and running till the next problem lol
They said thye had new phone system installed and few problems.
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08-08-2006, 01:26 AM #7
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That's great news! Originally Posted by turboboy
Toby D.
"Imagination and Memory are but one thing, but for divers considerations have divers names"
Schwarzwald
(Note: The opinions expressed in this post are my own and are not necessarily those of CNCzone and its management)
www.refractotech.com
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10-05-2006, 01:17 PM #8
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anytime i've sent an email, they call me back in minutes.
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01-03-2007, 01:50 PM #9
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No kidding, I tested that for home use and they found my work number and bugged me there for weeks... I will never make that mistake again. (chair)That beats the nonstop calls from BCC Sales Reps 15 times a day everyday for weeks at a time
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