So...
I buy BobCAD V19 and 20 with BobART and BobNEST... $1200, back in 2005.
I registered it a couple of times on my machines... throughout the years, but was unable to fully engage in my project due to my wife's cancer, and the deaths of 5 family members over the years. Whatever the reasons... it was on the back burner.
I finally get a machine together this month, load my BobCAD software and call in to register it.
Sorry, they say, can't help you. we don't register old products anymore.
They passed me on to Steve, out of the Arizona office. He offered to upgrade me at a "reasonable price".
I just wanted my paid for in full software to run. Nothing wrong with the software, nothing wrong with the operating system or machine. They just needed to run their key-generation software and give me a code.
Nope...
I suggested they could sell me a deprecated version for $50 that they could register...(since, for some reason they don't have their key-generation software anymore kicking about), perhaps like V26 - something old, but usable.
Nope...
Steve said he talked to his VP about the situation and called me back minutes later.
Sorry he said, there is just nothing they can do.
Have a nice day.
I told Steve that I am highly disappointed in BobCAD and that I was naive back when I bought it the first time, ignoring warnings I saw online about the integrity of BobCAD.
Lesson learned...
Buyer beware... BobCAD does NOT have your back... just your money.
Be careful, they are an entirely dishonorable company.
If you're going to respond here to defend them, don't waste your breath or typing - I don't give a crap how wonderful they are to others... They just screwed me.