Hi, My friends owns a PRECIX 9100 bought year 1996
We are using ENROUTE 2.3, we purchased this over the
internet, however we use a dongle that was meant for
ENROUTE 1.5

The problem is no matter what value we set on the engraving
depth using ENROUTE. The CNC z-axis always goes down
on our set z-material depth, meaning just on the surface on
the material.

Is this problem caused by our ENROUTE 2.3.? I think it requires
a different dongle. I suspect this because we can not open
ENROUTEART. A message pops out "required key missing"