I'm curious; Do you guys let your customers negotiate with you on your shop rate? I sure as hell don't
You are totaly right. When I quote, that's the price. Take it or leave it. No movement at all. If you want what I make you pay me, if you dont want to pay what I ask, I won't make it. Simple as.
My sub-contractors also know that when they quote me I'll buy it straight up, no questions if I can make a profit on the job. I've worked with them for over 20 years- we both know the score.
One of my sub-contractors will deliberately over-quote to another company because he knows that they will haggle, he tells me this and I know it's true- I know the other company and they think they're smart cos they got a discount whilst wasting say an hour on the 'phone.
However, the chap who made the phone call and got the "discount" will probably end up in upper management because it looks good on paper.
Never move an inch +/- 0 lol. It's quicker, simple and less hassle.
I love deadlines- I like the whooshing sound they make as they fly by.