Originally Posted by
woodman08
we're having a terrible time with the machine not being constant.
we have followed the book on settings we have done everything that we think is right to the documentation provided but our cuts are terrible and different things happen each time.
(torch lifts for no reason)(bad cuts )(jirky movement)We have tried various files,thinking the file were causing trouble.We are at wits end.So i called hypertherm and they recommended going to the manufacturer then it would come to them and possibly sending in the PHC to see if its off cal,we have no manufacturer as this sorry to say was a gorilla machine that never did work and now at the anniversary it still isn't.Hypertherm chucked and said thats gorilla as they are out of business .
There has to be some bad setting or something off spec(i suspect the phc conmtrol) and i am surprised that hypertherm would not make an exception because the manufacture is out of business and let us ship the phc in for an inspection.
i was surprised at the treatment and comments from them, its not a good business way of maintaining a good reputation for further sales
this was an expensive machine and its not running good to the point where most work pieces are ruined near the end of the cut.It will not cut something 4inx 4in,seems its too small to be accurate