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Thread: Problem - GCC New Mercury

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  1. 05-03-2011, 10:14 PM #1
    jm_studio
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    Problem - GCC New Mercury

    hello
    I bay gcc laser New Mercury. If I send graphic on laser, sometimes file will do "stop-freeze" on PC printer front and I must extract USB connector and push in back and print again.
    you do not know ....where is problem??
    Thanks
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  2. 05-04-2011, 07:09 AM #2
    Litografa
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    First of all do proper grounding. Unscrew any screw from laser body and with sandpaper remove paint absolutely. Buy copper wire and connect this screw to grounding contour.
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  3. 05-04-2011, 04:43 PM #3
    jm_studio
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    Hello

    Thanks for answer. I try your help but problem is always :-(
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  4. 05-04-2011, 04:55 PM #4
    Litografa
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    Change USB cable, delete and install printer once more. What is your OS?
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  5. 05-04-2011, 05:00 PM #5
    jm_studio
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    OS is WIN XP 32bit. Cable and delete and install printer once more.... I was trying.
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  6. 05-04-2011, 05:09 PM #6
    Litografa
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    1) How often this happened
    2) When you got this laser? If within last two months - check PM in 30 min
    3) May be you can reload firmware?

    This problem is unusual for Mercury
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