I appreciate you posting, I wondered just what I'd get if I had waited, or if I'd have ever gotten anything and I didn't want to take a chance and wait over 6 months only to find I couldn't get help from the credit card company because I passed some sort of deadline. Other people in business for themselves like me were all opposed to waiting when I explained the situation, I have a group I like to bounce things off of to make sure I'm not reactionary and looking at just the facts. I always had better luck by calling and emailing wasn't effective, kinda of opposite the other person's experience. In the end what mattered was he called back the person posing as a new buyer but didn't return my messages, that was the clincher and spoke volumes for myself and the former officer. I didn't get a motor story, I got a VFD control for the motor story, so I wonder if it was different things to different people...I wondered about the Z manual operation too, wasn't sure how that was going to work, sounds like it didn't I could only see it working through the display by jogging. I might have been annoyed with what I received too, I hate when someone does sloppy work on new equipment, and it doesn't have to be the rule, my Chinese engine lift is a great piece of work, and I've had a pickup project keeping it busy since the shopmaster fiasco I think the only way I'd do business with him would be to go, see the machine fully set up, run a part, then see it packed and loaded onto my truck. Oh, and an apology for his conduct in the first round would go a long way, not holding my breath on that one To this day I never received a call back, so it's clear to me he knows his methodology is wrong and equally clear he feels no remorse for it. He had something like a month to call and make an effort while the credit card company went through it's paces.