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IndustryArena Forum > MetalWorking Machines > Novakon > Contact info for Novakon?
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  1. #1
    Join Date
    May 2011
    Posts
    100

    Contact info for Novakon?

    Has anyone had recent contact with Novakon? How does one talk to them? There doesn't seem to by any active links on their website for contact, nor is there any basic address, phone#, etc. Also, no support info, literature, manuals, tech sheets, etc.

    I'm somewhat interested in their NM-145 on sale if they are still active and providing support. I'm thinking of converting one to servo drives. The price is low enough to make that project feasable.

  2. #2
    Join Date
    Oct 2011
    Posts
    61
    Merchant Name: Novakon Ltd
    Address: 160 Gibson Drive Unit 11
    City: Markham
    Province: ON
    Postal Code: L3R3K1
    Country: CA
    Phone Number: (905)258-0366

    Here is the email for their sales manager: Khai Uong [[email protected]]

    Check their website again. This morning the contact link didn't work. This evening it takes you to a page where you can write a message, include your email and hopefully get a response. This is how I contacted them initially on their old website. They also have phone numbers for support and sales at the top of the home page now.

  3. #3
    Join Date
    Oct 2011
    Posts
    61
    I emailed Khai last night, 8:30 my time 10:30 his time, and got a reply back almost immediately. I'd recommended contacting him via email. He has always been very prompt in responding.

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