I am helping someone with a used Hyundai HiT 15s lathe. Whenever we touch any tool to the tool eye probe, we immediately get an error 2041 "N0 - Program does not exist in memory". We have a part program loaded, but I think this may be refering to the program the tool eye uses to write the tool offsets to memory. I have looked through the manuals, but no luck. Has anyone had this problem before? The lathe is "new" to him, so I don't know if the tool eye was working before the machine was delivered. We are also learning the Seimens 840C control, so please don't rule out the obvious.
Thanks in advance.