Hello.
We bought a Doosan Puma MX1600ST in the fall. The machine was delivered in December and we finally had it powered up in the beginning of January.
The machine has a couple of issues, and I was hoping that someone could give me a suggestion on how to fix.
The machine is not drilling on center with the B-axis. If we rotate the axis to 90 degrees so that we could drill a hole in the center of a part, it is off. Initially it was off 0.700". The distributor came and re-indicated the B-axis and went through their procedures, but it is still off 0.010" from the center.
I have a few concerns and am looking for suggestions. The distributor has been "sort of" working on the problem for a few weeks now and not making any progress. They are assuring me that it is a parameter issue, but I am wondering if something else might be off in the machine?
Finally, one of my engineers is concerned about the lack of calibration that Doosan has said they need to do on this equipment. This is our second 5-axis capable machine(although it doesn't have full 5, full 4 plus positioning). It seems like they would have to take some time to re-check everything, but they assure me it only needs to be done at the factory.
Please send any suggestions including processes or procedures that you recommend to make sure they get this thing on center and we can run it.
And of course we have all sorts of work for it that we are now late on!
abhthree