I'm new to laser engravers and really need help. I have a dc-k40 laser engraver and newlydraw software1.5. I followed instructions but the laser head does not move and software shows that it is engraving. My question is "is my laser engraving machine broken? Or am I doing something wrong?" I've watched a video of newlydraw on youtube and done exact steps and still nothing. I need help please.... Can anyone help me out?