Hello, My name is Jad, I own the Morbidelli Author 504K.
The PLC battery became low, and suddenly the machine stopped working. It shows an error "PLC Stopped", I want to ask if it's possible that you guys might have the booting parameters for the numeric control in your archives or something, I can provide you with the machine/PLC serial numbers if you need them. Our business relies heavily on this machine and we're in trouble now that it stopped working, i hope you can help us because the authorized Morbidelli dealer here doesn't know anything about this, and he doesn't care if used machines work or not, he just sells new machines.

You can contact me on my email: [email protected]

Again, thanks a lot, i hope you get back to me soon enough.
Sincerely, Jad.