I received the WK40 from wklaser some weeks back.
It was inside a wooden box with arrows pointing upwards.
I first remove the top cover and then the four sides of the wooden box.
Later i have to opened up the paper carton. I did not want to tilt the paper carton with the WK40 inside, i then cut the paper carton box on the sides.
After the water pump and the exhaust fan is installed, i did a test engraving on a part transfer from my laptop.
Guess what -- the engraving is okay and i did not even adjust the mirrors.
The only problem with this WK40 is that one of the nut drop off and two nut is loosen from the covers.
I then put in some loctite to secure the nuts.
If this WK40 is not manufactured by Wklaser, it does not matter so much as long as the support is available.
I would think most of the low end products for example the DVD player and the television you bought from a supermarket is not sold directly by the manufacturer and the support will then came from the importer or supplier.
Anyway the support from wklaser till this point is okay to me.
Please note this posting is not an advertisment for wklaser but my personal thoughts from my mind after reading some of the earlier posting.