[Op4]

I want to start of first saying that I am huge fan of cncrouterparts and I love supporting them because they are local.

I called them to discuss replacing my G540 (which is currently sent off for repair) because it was acting up. I was sold on getting the electronics kit. Ever since I got the nema 23 electronics kit, I have noticed extremely smooth operation when it works. The ESS has been giving me nothing but problems. So many problems, that I would be better off using a broken G540. At first I had "out of data" constantly so I went to the forums and adjusted my buffer from 2k to 1k. That fixed it for a couple of weeks. Now its doing it every 5 minutes into a job that I cut successfully a week ago.

I am using a laptop (was the entire reason for getting this kit with the ESS). Keep in mind, I cut the same exact job with a lot of g-code correctly without the ESS stopping so I am positive it is not my laptop. Why would the same job stop every 5 minutes now after successfully cutting perfectly before? The stopping is pointless. It never loses steps so all I do is "run from here" and start again. I cannot walk away to work on another things. I have to sit there for 4 hours hitting "run from here". I have a business to run...I cannot stand at the machine for 4 hours.

Does anyone think they the ESS can be replaced by something else without replacing the entire kit? I love this kit, but I am regretting the ESS part. I will use a desktop if I have to, but again, the laptop was cutting jobs just fine. Sorry if this is coming off strong...I am just frustrated at so much time lost.

Any recommendations?

Thanks

[ahren]

Op4,

Usually out of data problems are due to something on the PC (virus scan, power saver settings, etc) interfering with data transmission to the ESS, but it's possible there's a problem with your ESS. Have you installed any other software on your laptop recently? Also, are you running the latest ESS plugin?

Give us a call or an email tomorrow and we can also get the guys from Warp9 involved -- I'm sure they'll be able to get to the root of the problem. We have hundreds of ESS's in the field running without a problem (usually far more reliably than parallel port based systems). If it's an issue with the Smoothstepper we can get it replaced.

Best regards,

Ahren
CNCRouterParts