The symptom you describe can occur if the absolute encoders become out of synchronization due to disconnection, maintenance, etc. Use the following procedure to completely re-establish the abs pulse coder. Don't get in a hurry and bypass any of the steps.
1. Set 1815.5 (APC) = 0, 1815.4 (APZ) = 0, 1860=0, 1861=0 for the given axis
2. Power down
3. Power up
4. Set APC=1
5. Power down
6. Power up
7. Home the absolute axis. This can be accomplished with either manual referencing (if they have home switches), dogless (if they have the DLZ parameter enabled), double-bump torque method, or by MDI setting. Go with the method recommended by the machine tool builder. APZ should be 1 when completed. New values will automatically be loaded into par 1860 and 1861.