I have a FC system on my mill for 2 years now. Had some great customer service at first with tech named Tyler Hart at FC. However lately
they have been ignoring my questions and have learned that Tyler Hart no longer works for them from Ron Worth. Ron forwarded my questions
to a new tech Zach Scott back in Feb. this year.
I still haven't heard back so I am wondering if anyone else has had problems getting responses from FC? I have no real complaints about
the software or interface box since it works ok using a USB port on the laptop I use but my questions had to do with "cycles" and my last
conversation with Tyler he told me he could supply a "circle cycle" (these cycles are like wizards) which never happened. So this
and a question about making my own "cycles" to add to the menu of "cycles" has not been answered by Zach either.
Whats up with these people? I am beginning to think FC may have a great product but their customer service really has problems!

Thanks,
Bruce