In less than a week, my newly arrived laser cutter has presented a serious failure, in my opinion. The initialization process slams the x-carriage against the right side until it times out, skipping steps during the entire period. As this is my first real laser cutter of somewhat industrial standard, I'm learning quite a bit, but lack comprehensive knowledge and/or suitable diagnostic resources.
I've observed that the proximity detector for the y-axis has illuminated an indicator light integrated into the detector housing when the homing process reaches the appropriate location. I've also noted that immediately upon power-up, the x-axis proximity detector illuminates and remains lit for the entire time that the machine has power. I suspect that this was not the case when I first had the machine responding properly. The machine would home as expected on power-up until yesterday.
The most recent process being performed was to align the laser beam, so I was not attempting anything unusual. That process was going reasonably well until this failure.
The eBay seller must simply be an intermediate, rather than a representative of the manufacturer, as it has been suggested by the seller that I find a local repair service.
Yep, I can do that, but it's not like they are on every corner. I'd also be willing to perform the repairs myself with suitable guidance.
Should I continue to post here in hopes that someone has suitable answers and/or diagnostic steps?
Is it more practical to seek out a local repair service? A quick Google search returned zero in my area, but I'm certain that similar services are out of area anyway, for example, CNC services have traveling techs from 60+ miles away.
What's a good practical approach to this situation?