Hello,
I need your help. I have the red and black chinese engraver bought from Ebay. It has the RDC6442G control board. On Friday night we got a Frame Slop error. In an attempt to fix this error, our machine is now unusable.
The XY origin will not reset. It was at the top left corner of the board. We attempted to set the origin by pushing the origin button. We have replaced the X senor as it had gone bad. We have upload the files suggested to reset the parameters as well. So far nothing.
What is is currently doing now is that when the machine is turned on, it begin to bang into the sides of the machine. It also has our work space dimensions much smaller what they are are, which are 500x700. We cannot find XY 00 anywhere and we cannot seem to figure out how to set it without the machine going off the grid and banging into the sides. We have attempted to reset to the factory setting but that seemed to make this situation even worse.
I have several orders that are waiting and I really need the machine up and running again. Is there anyone that has encountered this problem?
Thank you,
Danielle
Located in Houston TX