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Thread: Strange wiring problem with my new Nova 35.

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  1. 12-06-2016, 10:55 PM #1
    trrubicon06
    trrubicon06 is offline Registered
    Join Date
    Mar 2016
    Posts
    9

    Strange wiring problem with my new Nova 35.

    I just received and unloaded my Thunderlaser Nova 35 that I waited 2 months to receive. I was asked about wiring for 110v or 220v. They recommended 220v and I chose that since I have a source in my garage. Now the problem is, the laser is 230v, but the plugs on the laser and the water chiller are 110v type b plugs. From my reading, this plug should only be used on 110v outlets. Am I missing something?

    Laser and chiller plug...


    Next to 110v oulet...


    Next to 220v outlet...
    Attached Thumbnails Attached Thumbnails IMG_20161205_214056635.jpg  
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  2. 12-09-2016, 03:13 AM #2
    Nolan Yang
    Nolan Yang is offline Junior Member
    Join Date
    Jun 2014
    Posts
    611

    Re: Strange wiring problem with my new Nova 35.

    Hi, my name is Nolan, from ThunderLaser.
    Can you please tell me your invoice number?
    I think our laser and water chiller should be 220V, maybe our colleague forget to change the label,
    can you please tell us your invoice number?
    And if you have any technical question, you can send email to [email protected], my colleague will reply and solve the problem soon.
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