I have a Next Wave Automation Shark Pro and am beginning to regret it. I have used the machine with no problems for over 3 years and lately it has begun to give problems with the Z axis. First, it will only raise and lower using the 'slow' in VCarve Pro. With 'medium' or 'fast' raise/lower option by tapping the Z+/- on the computer. I've contacted NWA several times regarding several issues, but am frustrated by their lack of customer service.
Has anyone had this problem regarding the Z axis?