Hello All,
Reaching out to anyone who has/had an ez cut cnc 8000 pro series machine. Mine is a new as of march 2017. 5'x10' cutting table. Set up with a hypertherm hpr 130xd plasma. I have had nothing but trouble from day one with this machine. I have tried to contact the ez cut tech that did the install and at least 3 weeks with no response the questions/problems. My machine will randomly shut of in the middle of a cut. The machine will stop and then say it has lost the machine coordinates. I then have to shut the whole machine down to get it to reset the home. causing the part/material to be waste. I also have nothing but trouble with the torch height. causing excessive dross and horrible consumable life. Now he machine will not even find home. They have replaced a board in the controls already once. They also have sent me a new computer saying the one with the machine is not fast enough. the new board fixed the machine for about 6 hours of cutting. the torch height was still an issue, but at least it actually moved around the table. and attempted to make a cut. The new computer basically did nothing. Now This machine is totally useless. I have a $75,000 paperweight. Has anyone had any issues have any good thoughts on a way to fix this? Thanks for the help