I think the review was okay, and I think Tormach did the wrong thing trying to sell him the machine.
That being said, I'm a happy 440 owner. I knew what I was getting, and it was the best option for me.
I could neither fit nor afford anything bigger, and the even-smaller mills (Grizzlys and such) were too much of a project compared to a turn-key system with full cabinet and flood coolant, keeping all the chips on the inside.
(Well, I say "all the chips" but my wife disagrees...)
It's a market for a product that takes a lot of effort to build, and only has so many buyers; you're not going to get the perfect solution at a price you'll want. Pick which compromise you're willing to live with.
For many people like me, I'm sure that that compromise is Tormach, and for many others, it's not.