Just wanted to provide some more info on Tormach's support issues.

I ordered some tooling on Monday, then some small parts on Tuesday, and didn't get any emails concerning the shipping, and checking the website it said "pending shipment' all week, so I wasn't especially happy all week. I checked the website again today and they had a banner saying something about a distribution center change, so I was resigned to having to wait a good while for my stuff.

But today, both shipments arrived, I was pleasantly surprise, to say the least. There are obviously still having some issues because on the website, both delivered orders still say pending shipment.

So, I'm an optimistic kind of guy, and I am hopeful that Tormach has seen that folks aren't to happy right now, and are taking some steps to improve the situation. Time will tell, but I'm hopeful.

Terry