I'm beginning to feel a bit dumb. I can not get the Leadshine HBS86H hybrid step motor controller

to work with the hybrid stepper motor. The motor is a Model 86HSE.5N-B32 model.

First are these compatible?

Second,where can I get help with my problem? Hope someone here.

I am using an Acorn control board to control the step motor controller.

I can make the motor on bench test jog CW and CCW but as soon as I stop jogging
the motor the jerks about 1 turn and the Leadshine controller board goes into a following
error (7 blips on the alarm LED). Only way to clear error is to unplug the controller.

I have tried all kinds of different encoder wire hookups to no avail.
Tried E mailing Leadshine with only a non deliverable response.

Help!

David Hoffman Canton Ohio