Quote Originally Posted by wmgeorge View Post
Off the FLA website "We have shipped out over 1,000 CNC Machines to customers so far over eight years. Those machines are being used by people to support their dream business, build dream projects, and more."

Not everyone posts a build Thread, not everyone comes online when they have a good machine to brag. People do complain online however, some over little piddly things, others are are a perfectionist type and will never be happy no matter what, some have real issues. So 6 posted complaints and the guy is still in business after selling a 1000 machines?

As you know, FLA has a longstanding reputation for poor customer service, e.g., calls not being returned, emails not answered. The website claims, "Our machines come fully assembled, tested, and cut tested." We have empirical evidence that, in at least some cases, machines were not adequately inspected and tested before shipping. Otherwise, it would have been obvious that machines did not meet the advertised spec. and should not be shipped. These are things that can kill a business. Nevertheless, FLA continues. Hard to account for it.