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  1. #1

    Join Date
    Dec 2019
    Posts
    1

    Planet CNC returns

    Morning,

    I have a Boxford 160TCL I need to convert to new electronics. I'm looking at PlanetCNC parts, as they look pretty straightforward. Only thing putting me off is their disclaimer in the user manual:

    CONTROLLER AND CONTROLLER SOFTWARE ARE PROVIDED TO YOU "AS IS," WITHOUT
    WARRANTY. THERE IS NO WARRANTY FOR THE CONTROLLER AND CONTROLLER
    SOFTWARE, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
    IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
    AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. THE ENTIRE RISK AS TO THE QUALITY
    AND PERFORMANCE OF THE CONTROLLER OR CONTROLLER SOFTWARE IS WITH YOU.
    SHOULD THE CONTROLLER OR CONTROLLER SOFTWARE PROVE DEFECTIVE, YOU ASSUME
    THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

    As I read it, it is saying that if they ship you duff parts, you're on your own. Has anyone had any experience of this? I'm not keen on the idea of ordering some fairly expensive parts that turn out to be no use.

  2. #2
    Moderator PlanetCNC's Avatar
    Join Date
    Mar 2017
    Posts
    465

    Re: Planet CNC returns

    This is just some legal stuff that lawyers need. Basically it is a copy/paste statement that is used by most companies and is usually printed in smallest possible letters :-)

  3. #3
    Registered
    Join Date
    Feb 2011
    Posts
    6

    Re: Planet CNC returns

    I think, this is because they don't have their ovn personel for installing soft/hardware and you are on your ovn (if you miss something...)
    I have sucssesfuly install all there in to my hoby cnc machine, just when need some more detailed instructions on adjustin sw they are werry helpfull.
    rgs

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