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Thread: GoldenLaser JG-5030

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  1. 08-07-2020, 05:56 PM #1
    milimarius
    milimarius is offline Registered
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    Mar 2015
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    GoldenLaser JG-5030

    Hello
    I'm Marius from Romania. I recently bought a GoldenLaser JG-5030. I don't know why it doesn't recognize the USB drive (Open U-disc Err). I tried several USB drives with different formats, the same result. I've been trying for 2 weeks to find software but I can't. I'm a laser beginner and I don't know exactly how to put it into operation. I hope you can help me. I don't have the GoldenLaser software and no USB stick (key), just the machine. It can also be for windows XP, it doesn't bother me, it just works.Does it have to recognize U-Disk without software and key? What can I do?
    Thank you
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  2. 08-11-2020, 01:35 AM #2
    Storen
    Storen is offline Registered
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    Re: GoldenLaser JG-5030

    Golden Laser are known for their good technical support. I would suggest to contact them directly (the Chinese factory).
    Alternatively try to find out what brand/model is the controller.
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